I work directly with the President of the company managing his calendar using Google Apps for Business, booking travel accommodations, following through on projects and their completion, product research, and anticipating needs such as sending birthday cards to employees and family members. I am in charge of logistics for conventions and seminars. I am responsible for all accounts payable, accounts receivable, payment plans, lease agreement, payroll, and production runs using QuickBooks 2013. I also manage 4 office employees, order office supplies, update the company website using Wordpress, and provide customer service using SalesForce and ACT! 2013.
- Abby's Ultimate Dance Competition - Dance Moms Pittsburgh - The Hutterites - Anger Intervention
- Manage day to day operations - Manage customer correspondence via telephone, e-mail, and in person - Provide all clients with an outstanding customer service experience - Increase appointment pre-bookings during checkout - Order, update, price, and merchandise inventory - Manage daily schedules of 8 stylists - Develop and maintain a social media strategy - Increase product sales per client
Temporary transcriber for The Joe Schmo Show 3
I work directly with the President of the company managing his calendar using Google Apps for Business, booking travel accommodations, following through on projects and their completion, product research, and anticipating needs such as sending birthday cards to employees and family members. I am in charge of logistics for conventions and seminars. I am responsible for all accounts payable, accounts receivable, payment plans, lease agreement, payroll, and production runs using QuickBooks 2013. I also manage 4 office employees, order office supplies, update the company website using Wordpress, and provide customer service using SalesForce and ACT! 2013.
What tasks have been on your personal or work to do list longer than 2 weeks? What projects have you been avoiding because they bore you? I currently handle a wide variety of tasks, from bookkeeping, payroll, business license renewal, e-mail monitoring, calendaring, setting appointments, listing items for sale on eBay, planning trips, creating itineraries, updating Wordpress websites, and adding contacts to social media sites. Don't be shy! Send me an e-mail with a task or project you'd like taken care of to [email protected]. I look forward to working with you soon.
As a Community Manager, I'm in charge of: - Moderating and providing resources for the private Facebook group of 2900+ members. I'm in charge of engaging members by initiating conversations, providing resources, answering questions, and providing notes from webinars. - Setting up and hosting weekly webinars, which can be viewed here: http://bit.ly/X53vsj - Coaching, encouraging, and motivating members who are starting their business - Provide marketing, growth hacking, productivity, and sales resources for members - Collect, design and post success stories on Monthly1k.com - Continually ask members for feedback on how to improve the course and private group - Writing e-mail newsletters for events - Create and maintain calendar of events 1-2 months ahead for members As the Customer Happiness Sumo, I'm in charge of: - Responding to customer service requests quickly via e-mail, Twitter, and live chat - Assisting in setting up and testing deals - Keeping our Customer Happiness Rating above a 3.5/4 - Creating support documentation and procedures using Clarify, screen recordings (Jing, Camtasia, Skitch), wikis, Google Sites, and Wordpress for AppSumo, KingSumo, and SumoMe. - Collecting evidence to dispute credit card chargebacks
Associate of Arts and Sciences (A.A.S.)
Concentration: Web Design & Web Development
Activities: Current member of Phi Theta Kappa Honors society, Dean's list each quarter attended, recipient of the Bill Morgan Endowed Scholarship for 2013-2014.
Associate of Arts and Sciences (A.A.S.)
Diploma
Concentration: Honors
Diploma
Concentration: Honors
Web design, web development, programming, coding, knitting, crocheting, reading, personal finance, self improvement, yoga, meditation, sacred geometry, cooking, traveling, photograhy, live music, hip hop, virtual assistant, helping people
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